Refund Policy
At ISO Basics, we strive to provide high-quality documentation kits and services to assist you in achieving compliance with ISO standards. We are committed to delivering the best possible experience and ensure that our customers receive value from the products they purchase. However, due to the nature of our digital products and services, we have a strict No Refund Policy.
No Refunds Except Under Specific Circumstances
We do not offer refunds for any of our products or services, except in the following cases:
- National Disasters or Unforeseen Events: In the event of a national disaster or other extraordinary circumstances that affect the ability to access our services, refunds may be considered on a case-by-case basis.
- Service Downtime: If there is an extended downtime of our data center servers, affecting access to the documentation kits or services for an extended period, we may offer a partial refund or compensation, depending on the situation.
We are committed to ensuring that our products and services are accessible and functional at all times. However, technical issues and interruptions beyond our control may occasionally occur.
Price Changes and Promotions
Please note that our prices are subject to change. They may fluctuate based on promotions, special offers, or updates to our services. Any product or service you purchase is subject to the pricing at the time of your transaction. If you see a different price after your purchase, it does not apply to your transaction, and no claims will be entertained regarding price differences.
Disclaimer
By using our services and purchasing products, you acknowledge that:
- All sales are final. There will be no refunds, exchanges, or cancellations unless under the specific circumstances mentioned above.
- Prices may vary due to seasonal promotions, special offers, or any other changes that we choose to implement. We do not accept any claims regarding price changes after your purchase.
- The products we provide, including documentation kits, are digital and downloadable. We ensure they are accurate, comprehensive, and up-to-date; however, once purchased and downloaded, these products are non-refundable.
We value your understanding and are here to assist you with any questions or concerns you may have before purchasing.
Contact Us
If you have any questions regarding this Refund Policy, please feel free to contact us:
ISO Basics
Email: [info@isobasics.com]
Address: Dubai, United Arab Emirates
Thank you for choosing ISO Basics. We look forward to helping your business with our documentation kits and ISO compliance solutions.